Be your best with us

Explore our teams and discover where a career at Douglas could take you.

Our team are responsible for manufacturing and packing a wide range of pharmaceutical and nutraceutical products including liquids, softgel capsules and tablets. We do this utilising a range of production techniques.

We work to Good Manufacturing Practices (GMP) standards which means not only are we super clean, but we also follow Standard Operating Procedures at all times. Whether you are mixing products, cleaning machinery, or packing the finished product, there is always a strict procedure that needs to be followed and recorded.

You will work with our top-of-the-line production equipment to ensure that batches are exact and consistent. You set up, run, troubleshoot, and maintain all our pieces of kit so they run like a dream.

Production Operators – are the makers in our Manufacturing operation. They control the operation of chemical production equipment to produce quality products. They mix, dry and compound our product to turn raw ingredients into tablets, capsules and liquids. Our Production Operators have high attention to detail, are process driven and are mechanically-minded with a quality mindset.

Machine Operators – these are our people who operate our fast-moving packing machinery. They operate, clean and monitor automated packing machinery to ensure our production targets are met.  We look for mechanically-minded team members who are able to follow instructions.

Machine Setters – these are our experts in preparing and setting the packing line machinery and equipment to ensure that the machines are set for the right product. Our setters have strong mechanical aptitude, understanding of GMP, technical problem-solving skills and high attention to detail.

We look for people who are curious to learn, care about health and safety at work, and take pride in doing a great job.

Our Operators work various fixed shifts with no rotating rosters which gives awesome predictability. We have day shift (7.30 am – 3.30 pm), afternoon shift (3.45 pm – 11.45 pm) and night shift (11.30 pm – 7.30 am). The additional shift and meal allowances for afternoon and night shift are pretty great too!

We provide full training and development – you will learn from the best in industry and can build an awesome career here – even if you’re just starting out!

Our Quality teams are comprised of Quality Control and Quality Assurance. They work relentlessly to ensure our products are safe and continue to perform to the high standards we’re known for and that our customers expect.

Quality Control

Quality Control at Douglas is tasked with ensuring the efficacy, purity and safety of our products from the delivery of ingredients to the last packed batch out the door.

Quality is not an accident; it is the outcome of rigorous and dedicated intelligent efforts. Our goal is to ensure that our products uphold the pinnacle of satisfaction and safety for both our clients and their patients. This is achieved by the monitoring and testing of our products and their components in accordance with regulations, standards and specifications.

We regularly recruit:

Quality Control Analysts – we have QC teams that focus on microbiology, wet chemistry and chromatography along with a team that supports all documentation activity. Our QC Analysts are usually science qualified, and have experience in a laboratory-based environment and will be testing laboratory samples in line with GMP and GLP requirements. We would love if you have instrumentation experience like HPLC and GC, and are curious to learn and are collaborative.

Our Analysts work various fixed shifts which gives awesome predictability. We have day shift (7.30 am – 3.30 pm), afternoon shift (3.45 pm – 11.45 pm) and night shift (11.30 pm – 7.30 am). The additional shift and meal allowances for afternoon and night shift are pretty great too!

Quality Assurance

Our team of Quality Assurance (QA) specialists are the experts on Good Manufacturing Practices (GMP). QA governs our license to operate as compliance with GMPs is a non-negotiable for health authorities (MedSafe, US FDA, EMA, etc.) in the countries where Douglas products are sold. We work together with all our different departments from New Product Development to Production, Supply Chain, Validation and Engineering to make a positive impact for our customers around the world.

We regularly recruit:

QA Officers – their responsibilities are very broad. They review manufacturing and packaging documentation for batch release, review validation documentation of processes, equipment and installations; and handle customer complaints. They also follow up on root cause analysis when quality events happen and perform periodic reviews on our products. All the activities performed within QA support compliance with GMPs and ensure products are fit for purpose. We like our QA Officers to be science degree qualified, have strong knowledge of GMP and validation, and have a passion for quality, detail and documentation.

Senior QA Officers – in addition to the above, our Senior Officers tend to have experience with managing projects, mentoring team members, taking the lead on internal and external audits, managing key stakeholders, improving processes and leading quality investigations. You will need to have experience in the QA space, preferably in a GMP environment for our Senior roles.

Engineering, Operations Support, and Technical Services all have an engineering focus. Whether it is installing and maintaining our production and metrology equipment, looking at process improvements within our production site or validating equipment, process and cleaning.

We regularly recruit:

Maintenance Engineers – we look for team members who have hands-on experience with installing, maintaining and fixing equipment and a strong mechanical mindset. We work in a team environment and on rotating shifts.

Process Improvement Engineers – managing continuous improvement projects, end to end, for technology and equipment. Ideally our Process Improvement Engineers are degree qualified and have experience in a compliance driven industry.

Validation Engineers – manage diverse validation activities associated with projects, equipment, facilities and utilities. Our Validation Engineers have diverse backgrounds from engineering, science and quality.

Research and Development is at the heart of our business. We have over 70 scientists developing and analysing the most incredible formulations to meet niche or unmet medical needs. We’re looking for the brightest minds to help us continue to develop specialty generic, novel medicines and nutraceutical products. We’ve got teams formulating and developing test methods, validating and evaluating, managing projects and clinical trials, and much more, as we build our world-class reputation and continually develop a pipeline of new and innovative products.

Within those streams we have Research Scientists, Senior Scientists, Principal Scientists, Team Leaders, Clinical Research Managers and Medical Affairs Associates.

We look for science qualified team members who range from graduates right through to very experienced team members who are problem solvers, innovators and collaborators. You could be developing high quality methods and formulations to ensure our products are at the forefront of the intended market or finding the next big thing for our patients and customers.

Our Regulatory Affairs group ensure that our medicinal products meet the most rigorous standards set by regulatory bodies around the world. Using their excellent pharmaceutical knowledge, in-depth understanding of the global regulations and legislations, and a keen eye for detail, our specialists complete the pre-market authorisation processes and the post-marketing activities to allow Douglas to launch new products and keep these in the market around the world. Are you the best in your field? Now come be the best in ours.

We regularly recruit Regulatory Affairs Associates who develop and maintain pharmaceutical dossiers to obtain registration and variation approvals. Compliance is essential here at Douglas and our RAA’s are essential to making this happen. We look for team members who are science or pharmacy qualified and have an awareness of the reg affairs environment, preferably in the pharmaceutical sector.

We have a strong focus on creating an integrated global supply chain management system that relies on transparent and innovative processes to accomplish the organisational vision. From the importing of raw material, robots and finished product, to the export of pharmaceuticals and nutraceuticals, everything is seamlessly planned and executed. This is achieved by working closely with our suppliers to ensure we provide globally competitive manufactured products. Our competitive advantage and reputation is based on consistently proving our ability to deliver quality, safe products on time and in full. We have experts across logistics, procurement, planning, purchasing, warehouse and facilities. For us, success is determined by our suppliers and customers; our outstanding growth is testament to both their support and satisfaction.

We regularly recruit Warehouse Assistants – our Warehouse Assistants work various fixed shifts to ensure all our products are accurately picked, packed and shipped in a timely manner to our customers and patients. High attention to detail, the ability to work at a fast pace and in a team environment is key for our Warehouse Assistants.

Relationship builders, problem solvers, business growers – we’re responsible for uncovering consumer insights, developing new markets, launching new products, satisfying customer needs, and growing revenue for Douglas here in New Zealand and around the globe.

Our teams across Marketing, Sales, Customer Services, Business Development, Strategy and Portfolio Management help put a face to our brands. We’re an ambitious bunch on a mission to grow our market share because we know our products are the best. We listen to our customers and leverage data to find opportunities to make our customers even happier. We have a broad range of experience and skill sets within our commercial space, from analysts to brand managers to design and social experts.

We regularly recruit Sales Representatives who are regionally based and ensure our brands are performing well in pharmacies and health stores. We support our customers and ensure they are knowledgeable in our products and can provide solutions which help grow their business. We like to have people from within the industry in these roles who have some experience with sales.

We’re responsible for giving our people the support, advice and systems they need to deliver the best possible service and products to our customers. We’re looking towards the future to find the most innovative solutions and the most effective ways of working. As our business grows there’s no shortage of opportunities for you to bring your clever ideas and work with other experts to really make your mark in roles across Digital Technology, Finance, People & Culture, Legal, Pharmacovigilance and Programme Management.