Sustainability

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Our commitment

For over 55 years we’ve had great success, but we know in order to continue growing and thriving in the future, we need to focus on building a sustainable business that is profitable, cares for the planet, and improves peoples’ lives. We take our responsibility seriously and work to achieve a balance between the Environment, Social and Governance needs.

We continuously strive to improve our sustainability performance and are excited to see where this journey takes us.

Read our latest Environmental, Social & Governance Report.

Environment

We’re innovators, experimenters, and manufacturers. But this is done with respect to the environment. We are committed to improving our sustainability performance and protecting the environment.

We invest a huge amount of effort and resources into recycling, reducing waste, and disposing of any by-products of manufacturing in an environmentally safe manner.

Our goal is to reduce our carbon emissions by 5% per annum. Since we made this commitment in 2020, we have achieved significant improvements by switching to hybrid vehicles and reducing the number of air freights required for shipping our raw materials and finished products.

Social

We believe we’ll achieve our mission, together, when we’re all at our best! We take our responsibility as a great employer seriously. It’s important to us that our people are paid fairly, have a safe working environment, good working conditions, and that they’re empowered to do their life’s best work.

Giving back to the community is an integral part of our culture. We are in the privileged position to be able to financially assist a number of deserving organisations through the Douglas Charitable Trust.

We put the Health, Safety and Wellbeing of our people first so they can thrive.

We are proud to embrace and celebrate our diversity and work hard to foster a strong sense of community and belonging.

We invest in Research & Development to develop innovative, competitive, and high-quality products to improve the lives of our patients.

We partner with suppliers and stakeholders who share our sustainable business values.

Our philanthropic efforts, in partnership with the Douglas Charitable Trust, are proudly directed towards the local communities in which we operate, supporting excellence in education, or funding leading-edge research within healthcare.

Governance

Douglas is a business founded on quality, integrity, product safety, and excellence. We are committed to conducting ourselves and business in an ethical and lawful manner. From the Board down, we focus on our legal obligations and on being a good corporate citizen.

We live by the principles of Good Manufacturing Practice which drives quality across everything we do. This means everything we make is documented, tested, checked, audited, and independently verified before it gets to the consumer. And we can trace every step and person involved in the manufacture of every single product.

We fully support the principles in the United Nations’ Declaration on Human Rights and the International Labour Organisation Declaration on Fundamental Principles and Rights at Work, including non-discrimination, freedom of association and collective bargaining, and freedom from forced and child labour. We seek to uphold human rights in all business activities.

Our ESG reporting is aligned with the UN’s Sustainable Development Goals (SDGs).

We engage with our employees, suppliers, customers, and government to understand, meet, or go beyond their ESG expectations.

We believe that the only way to ensure fair, consistent, and safe treatment of our people is to have written policies that provide guidance on our processes, and clearly define our expectations for behaviour and performance.

We are certified and recognised for our commitment to sustainability

Toitū Carbonreduce Certification

Toitū is a leading New Zealand-based certification agency that measures emissions in line with ISO 14064-1: 2018 standards and Toitū requirements. The Toitū certification involves a rigorous evaluation process, which includes an in-depth assessment by an independent auditor of a company’s operations and environmental practices. We’re proud to have achieved the carbonreduce certification twice and been recognised for our outstanding achievements as finalists in the 2022 Toitū Brighter Future Awards in the Climate Action (biggest reduction) Large Organisation category.

EcoVadis Bronze Sustainability Rating

EcoVadis’ evidence-based ratings are validated by a global team of experts, and are adapted to more than 200 industry categories, 160 countries, and companies of all sizes. Its actionable scorecards provide benchmarks, insights, and a guided improvement journey for environmental, social, and ethical practices around the world. We have successfully completed two EcoVadis audits and maintained our Bronze medal.